The UrCaddy Training Studios website is owned and operated by Dion Kipping ABN 48 306 421 868.
By using or accessing this site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use this site, become a member, book a lesson or reserve a hitting bay.
UrCaddy Training Studios offers four levels of membership, with no minimum terms, no lock in time frames, no joining fees and no cancellation fees.
As a base, each membership includes;
- Three lessons at the UrCaddy Training Studios
- 3 months of unlimited use of indoor practice facility (30min per day)
- A UrCaddy account to track your game and store swings
- Access to an online booking system
- Regular exclusive member’s events and competitions
- The House of Golf 5% retail discount
Membership levels two, three and four include additional lessons.
You must be at least 14 years old to become a member. If you are under 16, a parent or guardian must provide membership agreement on your behalf.
Your UrCaddy Training Studios membership agreement starts at your first lesson.
Freezing Your Membership
You can freeze your membership for 1 or more weeks, up to a maximum of 6 weeks each calendar year. Each time freeze must start and end on a direct debit date. Before freezing your membership, you must make sure your fees are up to date and you don’t owe any money. You can freeze your membership for up to 12 weeks in any 12 months for travel, medical or bankruptcy reasons.
Cancelling Your Membership
You can ask to cancel your membership by, phone, email or in person at any time. There are no cancellation fees or notice periods when cancelling your membership. No refunds will be given if you cancel your membership within the fortnightly billing cycle. When you cancel, you must pay any fees you owe or UrCaddy Training Studios may take action to recover them.
UrCaddy Training Studios staff are not medically trained. They are not qualified to assess if you are in good physical condition and can exercise without risking your health, safety or comfort. If you have any doubts, they strongly urge you to seek expert advice before starting a membership.
Fees & Payments
Fees for ongoing memberships are paid for in advance each week, by direct debit from a bank account or credit card. You can choose to pay fortnightly or take a membership package of three, six or twelve months.
UrCaddy Training Studios will debit your membership fees from your nominated account fortnightly.
Please note that debit dates are preset for all members, if one falls on a public holiday, we will debit your account on the next business day, and debits might take up to 5 days to come out of your account.
As a member you must make sure:
- your account can accept direct debits (your financial institution can confirm this)
- there is enough money in your account on the payment day and the next 5 days
- you tell us if you are transferring or closing your account, at least 48 hours before your next direct debit
- you tell us about any changes to your credit card, such as its expiry date or number, at least 48 hours before your next direct debit.
Please tell us and your financial institution if you want to change or stop your direct debits.
Where UrCaddy Training Studios has made a reasonable effort to let you know about a fee increase, you authorise us to increase any debits from your nominated account.
Querying a payment
If you query a payment, UrCaddy Training Studios will do its best to respond within 7 days. If you are not happy with the response, you may contact your financial institution. It will handle your query in line with its own policy.
Late or Failed Payment
If you do not fully pay your fees on the due date, UrCaddy Training Studios may suspend your studio access until your payments are up to date and/or you have given us your account details.
UrCaddy Training Studios may sometimes add to, change or remove the terms and conditions. This includes changing a opening and closing hours, its services and facilities and membership fees. UrCaddy Training Studios does not reduce your membership fees because the facilities are closed for renovations or for a public holiday.
UrCaddy Training Studios will give you at least 28 days notice of any changes, for instance by:
- publishing them in the newsletter or on the website
- placing a notice in the studios
- phoning you or writing to the address (post or email) you last gave us.
Each training studio hitting bay is fitted out with the latest;
- simulator launch monitors,
- high speed video cameras for swing capturing,
- large three metre high projector screens for immediate ball flight feedback, and
- putting greens with laser alignment.
Reserving a hitting bay
Only members are able to reserve a UrCaddy Training Studios hitting bay for practice. Bookings can be made online, via phone or in person. Hitting bays can be reserved for 30 minutes and are limited to one per day per member during peak times (12pm-2pm). Bookings can be made up until the half hour block and can be cancelled any time prior to the allocated time without charge. Payment can be made prior to or after the allocated reservation time.
Respecting our equipment
You are responsible for using the facilities and equipment correctly, including adjusting levels or settings. If you are not sure how to operate any equipment, please ask the staff before you use it. Note that you will be responsible for any damage that you or your guests cause through a willful act or negligence.
As a courtesy to other members, please:
- tidy away any equipment used
- keep to the set time limits
- keep phone calls to an absolute minimum.
UrCaddy Training Studios provides lockers you can use while using the studio, but these are not security lockers. Unfortunately, thefts do happen and UrCaddy Training Studios cannot accept responsibility for any loss or damage to your belongings while you are at the facility, even if someone breaks into your locker.
All members and guests are encouraged to wear suitable clothes and enclosed sports shoes in the studio. UrCaddy Training Studios is not responsible for any laundry service required as a result of using the facilities.
Members may bring in a guest, where the first 30 minutes is free and then a charge of $15 per each 30 minutes thereafter will be charged.
UrCaddy Training Studios offers lessons to all levels of golfers. You do not need to be a member to receive a lesson. Lessons can be booked online, via phone or in person. Lessons are given weekly, monthly or as needed.
Each lesson consist of:
- Meet and greet
- Devise a plan of attack
- Swing, chip, putt or drive on camera
- Understand your swing
- Your online swing locker
- Practice program
UrCaddy Training Studios also offers on course lessons. Please discuss directly with staff.
Payment for lessons are paid for at the commencement of each lesson. Lessons can be paid for in cash or via credit card. Normal credit cards surcharges apply.
UrCaddy Training Studios offers lesson as discounted plans; 3, 6,, 12, 24 and 48 lesson plans are available for purchase online or in person.
UrCaddy Training Studios controls and operates from facilities within Australia. These Terms and Conditions are governed by the laws of the State of Victoria. You and UrCaddy Training Studios agree to submit to the non-exclusive jurisdiction of the courts of Victoria.
UrCaddy Training Studios offers lesson, membership and gift vouchers available to purchase online or in-store. All vouchers purchased on the UrCaddy Training Studios website will be sent as an electronic credit and are accessible via your UrCaddy Training Studios account (if created at checkout), where you will also be able to download the printable PDF. NO PHYSICAL CARD WILL BE SENT.
Vouchers may be transferred, assigned or gifted to other persons (‘Recipient’). If you would like to forward the Voucher directly to someone else, you simply enter the recipient’s details on the voucher page. Vouchers can not be exchanged or redeemed for cash.
Lesson and membership vouchers offer a service that may be subject to availability. These services will require booking in advance. UrCaddy Training Studios will not guarantee that services will be available at your preferred date and time. UrCaddy Training Studios reserves the right to cancel and reschedule your booking due to unforeseen circumstances.
Expired vouchers are non-refundable. Please refer to the UrCaddy Training Studios Refund Policy for further information.
Revisions to Terms and Conditions
UrCaddy Training Studios may revise or amend these Terms and Conditions at any time at our absolute discretion by posting revised terms. You agree that, in the event that any portion of these Terms and Conditions is found to be unenforceable, the remainder of these Terms and Conditions remain in full force and effect. Any revisions will be effective immediately.
Site contents, ownership, and use restrictions
The material on this site is protected by copyright under the laws of Australia and other countries through international treaties.
Unless otherwise indicated and except for information directly from or links to third-party websites, all rights (including copyright) in all content, other material and compilations contained in, or used to create or support this site including text, graphics, logos, button icons, video images, audio clips and navigational and other software (collectively referred to as the Contents) are owned or controlled, and are reserved by UrCaddy Training Studios.
Third Party Websites
This site may contain information from or hyperlinks and other pointers to internet websites operated by third parties. Such information or websites are not under the control of UrCaddy Training Studios and UrCaddy Training Studios is not responsible for the contents of any such information or website. UrCaddy Training Studios provides such information and hyperlinks to you as convenience only, and the inclusion of any link does not imply any endorsement of the linked website by UrCaddy Training Studios. You rely on such information or websites entirely at your own risk.
All work on the UrCaddy Training Studios web site is copyright. You may download, display, print and reproduce this material in unaltered form only (retaining this notice) for non commercial, personal use or non commercial use within your organisation. No part of the material may be reproduced, stored in a retrieval system, transmitted, redistributed, republished or commercially exploited in any way without the prior written permission of UrCaddy Training Studios. Apart from any other use as permitted under the Copyright Act 1968, all other rights are reserved. Requests for further authorisation should be directed to UrCaddy Training Studios.